Privacy Policy
Thrive Integrated Psychology
Effective Date: February 11, 2025
Last Updated: February 11, 2025
Thrive Integrated Psychology (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of personal information in compliance with the Personal Information Protection Act (PIPA) of Alberta and other applicable privacy laws. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website (the “Site”) and use our services.
1. Collection of Personal Information
We collect personal information in accordance with PIPA, ensuring that information is gathered only as necessary for the purposes outlined in this policy. Personal information may be collected directly from you when you:
• Visit our website
• Book services, such as therapy sessions, workshops, or consultations
• Subscribe to our newsletter or email updates
• Complete forms, assessments, or surveys
• Contact us via email, phone, or through our website
Types of Personal Information Collected:
• Contact Information: Name, email address, phone number
• Service-Related Information: Details related to appointment bookings, services requested, and feedback
• Billing Information: Payment details if applicable
• Technical Information: IP address, browser type, device information, and website usage analytics (collected via cookies)
2. Use of Personal Information
We use the information collected to:
• Provide and manage our therapy and wellness services
• Process bookings and payments (if applicable)
• Respond to inquiries and provide client support
• Improve website functionality and user experience
• Send updates, newsletters, or promotional materials (only with your consent)
• Comply with legal and regulatory requirements
We do not sell, rent, or trade personal information to third parties.
3. Consent and Withdrawal of Consent
By providing personal information, you consent to its collection, use, and disclosure as outlined in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions. To withdraw consent, please contact us at [email protected]
4. Disclosure of Personal Information
We may disclose personal information:
• To comply with legal obligations (e.g., court orders, regulatory authorities)
• When required to protect public safety or prevent harm
• With your explicit consent
• To third-party service providers (e.g., payment processors, IT support) who assist us in delivering services, ensuring they also comply with privacy laws
All third-party service providers are required to adhere to strict confidentiality and data protection standards.
5. Security of Personal Information
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse. This includes:
• Secure storage of client records
• Encrypted communication channels
• Restricted access to personal data
• Regular security reviews of our systems
While we take precautions to protect your information, no data transmission over the internet can be guaranteed to be 100% secure.
6. Retention and Destruction of Information
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When no longer needed, personal data will be securely deleted or destroyed.
7. Your Rights
Under Alberta’s PIPA, you have the right to:
• Access the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Withdraw consent for certain uses of your information
• File a complaint if you believe your privacy rights have been violated
To exercise your rights, please contact us at [email protected]
8. Cookies and Website Analytics
Our website may use cookies and analytics tools to enhance your experience. These tools collect non-identifiable information, such as website traffic patterns. You can manage cookie preferences in your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Last Updated” date will reflect modifications. Continued use of our services constitutes acceptance of any revisions.
11. Contact Information
For any privacy-related questions, requests, or concerns, please contact:
Thrive Integrated Psychology
If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner of Alberta (OIPC) at www.oipc.ab.ca.
This Privacy Policy complies with Alberta’s Personal Information Protection Act (PIPA) and applies solely to Thrive Integrated Psychology’s website and services.