Verbal Intervention Training
Equip staff with effective communication skills to de-escalate conflicts by managing behaviours and effectively manage their own trauma responses, reducing conflict and improving relationships through communication.
The fee for this online, self-serve course is $40. Employees who did not have the position-required trainings at the time of hire are given a 90-day grace period to complete the course and are responsible for the cost under the following conditions:
If you would like the fee deducted from your paycheck, please connect with your supervisor to obtain the necessary form.
Please note that recordings can be paused for breaks at your discretion, whether that is for 15 minutes or a day. Certificates will only be issued if you watch all the recordings, complete the interactive quizzes, and achieve a score of 80% or better on the final test.
Chimo will reimburse employees up to $100 for renewals from other providers. All listed training costs are subsidized by Chimo. Our policy is that new hires are responsible for their initial training costs, while Chimo covers the cost of any renewals. Typically, we charge $100 per person for either Zoom or in-person trainings, a subsidized rate. For staff taking Thrive trainings, the fee is only $40. The purpose of charging a fee and implementing cancellation policies ensures our internal trainings are valued appropriately.
If you are taking this course as a group, each person needs to create an account, run the video (with everyone but one person muted), and complete the interactive components on their own laptops.
How to get the most out of the recording
How to use this course
Before we begin...
Download the Workbook
Watch the Training
Case Study & Reflection
Let me know how the training was!
Competency Assessment